Course Cancellations & Refund Policy for Online Courses

By completing your registration for an Online Course and making a payment, you agree to the following Terms and Conditions:

Under this refund policy and under guidance of the Consumer Contracts Regulations 2013, you have the right to cancel your booking at any time at the following terms:

  1. Our refund policy is as follows: our cancellation period is 14 days. Any purchase cancelled within 14 days of payment will be eligible for a full refund unless you have started the course.
  2. Once you begin the course, you are no longer eligible for a full refund, even if you ask for a refund within 14 days of payment.
  3. Once a course has been redeemed, we cannot grant a refund.
  4. All refund requests should be sent to enquiries@uktao.co.uk
  5. Any refund will take up to 30 days to process.