By completing your registration for an Online Course and making a payment, you agree to the following Terms and Conditions:
Under this refund policy and under guidance of the Consumer Contracts Regulations 2013, you have the right to cancel your booking at any time at the following terms:
- Our refund policy is as follows: our cancellation period is 14 days. Any purchase cancelled within 14 days of payment will be eligible for a refund unless you have started the course.
- Once you begin the course, you are no longer eligible for a full refund, even if you ask for a refund within 14 days of payment.
- Once a course has been redeemed, we cannot grant a refund.
- If the course purchased includes the shipment of tea, should you request a refund within 14 days of payment but after having provided your address for delivery of the tea, then the cost of tea and delivery will be deducted from any refund.
- All refund requests should be sent to firstname.lastname@example.org.
- Any refund will take up to 30 days to process.